Error Resolution Notice

 

All questions about transactions made with your Forefront Connect Prepaid Mastercard® must be directed to Numi Financial and not to the issuing bank. We are responsible for the prepaid card services and for resolving any errors in transactions made with your Forefront Connect Prepaid MasterCard.

We will not send you a periodic statement listing transactions that you make using your Forefront Connect Prepaid Mastercard®.  Save the receipts you are given when you use your card, and check them against the account at the cardholder website https://idp.consumercardaccess.com/main/forefrontfcb/Home 

Your account balance, recent activity, and previous statements can be viewed online for free at the cardholder website. The transaction history will contain certain information concerning the transactions conducted with the card, including the dates, type, terminal location (for ATM withdrawals), and amounts of the transactions, the beginning and closing balances, fees assessed against the card during the period, and addresses and telephone numbers for inquiries.  

If you have any questions about one of these transactions, call us at the telephone number on the back of your card or you may write us at our mailing address indicated below:

Numi Financial

PO Box 235889

Encinitas, CA 92023-0946

 

IF YOUR FOREFRONT CONNECT PREPAID MASTERCARD IS LOST OR STOLEN, NOTIFY US AT ONCE BY calling us at 1-800-232-1042.

This card is issued by First Century Bank, N.A., member FDIC, pursuant to a license by Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Stored Value Cards, Inc. d/b/a Numi Financial is a registered MSP of First Century Bank, N.A.

Numi Financial © 2017 

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