Privacy Notice

This privacy notice discloses the online privacy policy for This privacy notice applies solely to information collected by this web site. If you are a Forefront Connect cardholder, you can find a copy of Forefront Connect's and the issuing bank’s privacy policies governing your prepaid card program by going to, using the “Cardholder Login” link to go to the separate cardholder information site, logging in with your card information, and clicking the “Disclosure” and “Privacy Policy” links at the bottom of the page.


This privacy notice will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

We collect information when you enter it into forms on this web site or otherwise provide it to us through direct contact.


We do not use cookies on If you are a Forefront Connect cardholder, the “Cardholder Login” link will take you to a secure site hosted by a 3rd party transaction processing company that lets you update your cardholder information and this website may use cookies. The use of cookies by the transaction processing company is at their sole discretion.


We are the sole owners of the information we collect on this site, except in the case of information regarding Numi cardholders. Information regarding Numi cardholders is also the property of the bank issuing the cardholder’s Numi card.



We will use your information to respond to you regarding the reason you contacted us. We will not sell or rent this information and will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or services we provide. If you are a Forefront Connect cardholder, we may use information provided by or obtained from you to update the account information or other records related to your card, and the bank issuing the card has access to these records. Please refer to the privacy policies governing your prepaid card program for more on how information related to Numi cardholders is handled in your program.



Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this online privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the “Forefront Connect Card Support” form or calling the number on the back of your card (or, if you do not have your card, 1-800-232-1042):

  • Learn what data we have about you, if any.

  • Change/correct any data we have about you.

  • Express any concern you have about our use of your data.



We take precautions to protect your information. When you submit sensitive information via the website, we take reasonable steps to protect your information both online and offline. However, it is possible that highly sensitive information, such as card numbers, could be intercepted when you use our "Customer Support" form, which is why we request that you do not enter card numbers into the form. If you need to communicate highly sensitive information with us, please call us instead of using the form.



Wherever we store sensitive information (such as names and email address), your information is protected from unauthorized access and use through security measures that comply with federal and state law.



We also maintain other physical, electronic and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.



If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at the number on the back of your card (or, if you do not have your card, 1-800-232-1042), the “Customer Support” form on, or by sending a letter to Forefront Connect, attn. Compliance Officer, P.O. Box 235889, Encinitas CA 92024.